At a glance
- Location
- Unknown
- Work setting
- Offshore
- Rotation
- 4 months on / 2 months off
- Rate
- $5000 per month worked on board
- Industry
- Maritime
- Employer
- Faststream Recruitment
About the role
Faststream Recruitment is recruiting an experienced Guest Services Manager for a leading international cruise line. The role involves leading the onboard Guest Services operation, ensuring exceptional service standards, guest satisfaction, and a positive team environment. Responsibilities include managing a multicultural team, overseeing daily operations, handling escalated guest concerns, monitoring service performance, collaborating with onboard departments, and driving continuous improvement. The ideal candidate has at least 2 years of front-of-house or Guest Services/Relations management experience in the cruise industry, strong leadership and communication skills, fluent English, and valid seagoing documentation or a willingness to obtain or renew it. The position offers a salary from $5,000 per month worked on board, a 4 months on / 2 months off contract, and a single cabin.
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